Refund policy

Roper will accept returns* for full-priced items purchased on eroper.com to the original form of payment within 30 days from delivery date. Returns received after 30 days from delivery date will not be accepted. Roper will not accept a return on merchandise that has been washed, worn, damaged after receipt, missing the original tags or otherwise altered. Return approval is at the discretion of our operations team and Roper reserves the right to deny any return that does not comply with our policy. Denied returns will be shipped back to the customer.

*Sale merchandise is FINAL SALE and NOT eligible for return. 

• Returns must be unworn with the original tags attached and with the original packaging. 

• You will be refunded for the value of your returned item(s) and tax.  You will not be refunded original or return shipping costs.

• We only accept returns that were purchased via this website. eroper.com will not accept orders that were purchased from other retailers.

• If you receive an item that is damaged or differs from what you ordered, please contact customer service immediately.

• You must ship your return using a trackable shipping method. eroper.com cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records.